Language:
Currency:
Customer Service: 1-844-818-7467

About Us

About ShopMundo

The Company

ShopMundo is an E-commerce platform built under the idea that customers’ satisfaction is our #1 priority. We aim to provide a safe and reliable option for shopping a wide range of quality brands at your fingertips.

Our platform focuses on providing popular around-the-world products to the Latin American market that are usually hard-to-find in the region, this way we supply a growing demand that hasn’t been exploited yet. By incorporating an English/Spanish website and fully bilingual customer support we ensure the buyers the best quality assistance to have them covered regardless of the situation.

It’s our belief that quick and safe delivery of purchased items is vital and important regardless of where you are, that’s why we’re affiliated with UPS, the world’s largest package delivery company with over 100 years of experience.

We take full advantage of the available technology by making a user friendly, responsive website that allows anyone to browse and shop easily across devices 24/7. By incorporating the leading software tech and international security protocols we’re able to provide 100% safe transactions for credit card and PayPal users.

Our platform consists of vendors from all over the world extending the reach of their market to a global audience that otherwise wouldn’t be possible. We’re committed to making their business grow with us and assist them every step of the way.

Our Mission

Become the continent’s most customer focused company in the Americas by providing the largest selection of products at the lowest possible prices, and presenting the best quality service in the Ecommerce industry, ensuring our clients we have their backs though any situation.

Our Vision

-Establish the largest Ecommerce company in the Americas;

-Expand our reach to every corner of the continent.

-Become the #1 Ecommerce reference for the Latin American consumers.

-Provide the best customer support in the entire industry;

Our Values

-Service: we offer the best customer service in the industry to satisfy any queries or issues that may come.

-Transparency: our business model is crystal clear so our customers feel comfortable and certain that what they see is what they get.

-Innovation: we're constantly updating our tools and processes to provide a better experience and service.

-Security: we maintain the industry’s strict security protocols to protect the privacy of our customers.

-Responsibility: our team is highly committed to offering the best experience to leave the customer happy and satisfied.

Advertising

We’re committed to growing with you. To increase your company’s visibility we can highlight your store and products for FREE in all the countries we’re in through local promotion, on our website and through our Social Media pages. This way your chances of getting noticed and reaching potential customers increases exponentially.

For more information, contact us at customerservice@shopmundo.com

Vendor

With an online store businesses are able to get their products to virtually anywhere, that’s why placing your merchandise on our website will not only allow you to have presence in the Latin American market but will also provide a secure way to do it.

ShopMundo uses the industry’s top cyber security protocols to guarantee all transactions are completely safe. We remain in constant communication with our vendors to confirm their expectations and metrics are being met and to assist in any way we're able to. 

We do the heavy lifting by taking the responsibility of collecting payments, solving problematic situations and preventing fraud or scams so you can focus on running your business. We provide excellent bilingual customer care that eliminates the language barrier and can handle any day-to-day issues with a customer centric philosophy.

No payment is required to register as a vendor, just fill out an application form to create an account. Then a notification email with an ID and password will be sent, along with a “How To” guide so you can start using ShopMundo right away.